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DoorDash vs Uber Eats Photo Requirements: Complete 2026 Guide

DoorDash vs Uber Eats Photo Requirements: Complete 2026 Guide

4 min read
FoodPhoto TeamDelivery Platform Specialist

DoorDash and Uber Eats have different photo requirements. Get the exact specs for dimensions, file sizes, and aspect ratios to maximize your delivery orders.

Your delivery platform photos directly impact order volume. Restaurants with optimized photos see 30-50% higher conversion rates than those with subpar images. But here's the problem: DoorDash and Uber Eats have different requirements. Using the wrong dimensions or file format can result in cropped images, blurry thumbnails, or rejected uploads. This guide covers the exact specifications for each platform in 2026.

DoorDash Photo Requirements (2026)

Image Dimensions

Recommended resolution: Minimum: 1200 x 800 pixels. Ideal: 2000 x 1333 pixels. Maximum: 4096 x 4096 pixels. Aspect ratio: Required: 3:2 (landscape orientation). DoorDash crops square thumbnails from this.

File Specifications

Format: JPEG or PNG File size: Under 10MB (under 5MB recommended) Color space: sRGB (not Adobe RGB or CMYK)

Content Guidelines

Required: Food fills 60-80% of frame. Clean, neutral background. Natural-looking lighting. No watermarks or logos. No text overlays. Prohibited: Alcohol prominently featured. Human hands or people. Price tags or promotional text. Competitor branding.

Thumbnail Behavior

DoorDash generates square thumbnails (1:1) from your 3:2 images. The system typically crops from center. Optimization tip: Keep your dish centered with minimal important elements in the left/right edges.

Uber Eats Photo Requirements (2026)

Image Dimensions

Recommended resolution: Minimum: 1080 x 1080 pixels. Ideal: 1920 x 1080 pixels. Maximum: 4000 x 4000 pixels. Aspect ratio: Primary: 16:9 (hero images). Secondary: 1:1 (category thumbnails). Flexible: 4:3 also accepted.

File Specifications

Format: JPEG preferred, PNG accepted File size: Under 8MB Color space: sRGB Quality: 80%+ JPEG quality recommended

Content Guidelines

Required: Dish clearly visible and identifiable. Consistent lighting across menu. Appropriate portion representation. Background that doesn't distract. Prohibited: Snapchat/Instagram filters. Heavy vignettes. Oversaturated colors. Clearly fake or AI-generated dishes. Misleading portion sizes.

Platform-Specific Features

Uber Eats uses different crops for different placements: Search results: Square crop (1:1). Item detail: Full image (16:9 or 4:3). Category headers: Wide crop (2:1).

Side-by-Side Comparison

| Specification | DoorDash | Uber Eats | |---------------|----------|-----------| | Min resolution | 1200x800 | 1080x1080 | | Ideal resolution | 2000x1333 | 1920x1080 | | Primary aspect ratio | 3:2 | 16:9 | | Max file size | 10MB | 8MB | | Preferred format | JPEG | JPEG | | Background | Neutral required | Neutral preferred | | Watermarks | Prohibited | Prohibited |

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One Photo, Both Platforms

You can use a single photo for both platforms with the right approach.

The Universal Specification

Shoot at: 2400 x 1600 pixels (3:2 ratio). JPEG format. SRGB color space. Under 5MB file size. Composition: Dish centered in frame. 20% margin on all sides. Clean background extending to edges. This works because: DoorDash gets the full 3:2 image. Uber Eats crops to 16:9 (loses top/bottom edges). Both platforms generate clean square thumbnails from center.

Export Workflow

From your source image: Export 2400x1600 for DoorDash. Crop to 1920x1080 (16:9) for Uber Eats. Crop to 1200x1200 (1:1) for thumbnails/social. Or use FoodPhoto.ai's platform export feature to generate all versions automatically.

Grubhub & Other Platforms

Grubhub

Dimensions: Minimum: 1200 x 800 pixels. Ideal: 1600 x 1067 pixels (3:2). Format: JPEG under 10MB Notes: Very similar to DoorDash. Same images typically work.

Postmates (via Uber)

Uses Uber Eats specifications since the merger.

Caviar (via DoorDash)

Uses DoorDash specifications since acquisition.

Seamless (via Grubhub)

Uses Grubhub specifications.

Common Mistakes That Kill Conversions

1. Wrong Aspect Ratio

Problem: Uploading 1:1 square images to DoorDash Result: Awkward letterboxing or unexpected crops Fix: Always use 3:2 for DoorDash

2. Low Resolution

Problem: Using 800x600 pixel images Result: Blurry on high-resolution phone screens Fix: Minimum 1200px on shortest side

3. Subject Off-Center

Problem: Dish positioned in corner Result: Thumbnail shows empty space, not food Fix: Center the dish with margins

4. Busy Backgrounds

Problem: Kitchen equipment visible in background Result: Distracted viewer, less appetizing Fix: Plain backgrounds or subtle textures

5. Inconsistent Lighting

Problem: Some photos warm, some cold, some dark Result: Unprofessional menu appearance Fix: Batch edit for consistency or use AI enhancement

Optimization Checklist

Before uploading any photo, verify: Technical: [ ] Resolution meets minimum (1200px+). [ ] File under 5MB. [ ] JPEG format, sRGB color. [ ] Correct aspect ratio for platform. Composition: [ ] Dish centered. [ ] 60-80% frame coverage. [ ] Clean margins on edges. [ ] No cropped elements. Quality: [ ] Sharp focus on food. [ ] Proper exposure (not dark). [ ] Accurate colors. [ ] Matches actual dish. Compliance: [ ] No watermarks. [ ] No promotional text. [ ] No people/hands. [ ] Represents real portion.

Using FoodPhoto.ai for Platform Optimization

Our platform export feature handles all specifications automatically: Upload your source photo. Select target platforms. AI enhances and crops appropriately. Download platform-ready exports. One photo becomes perfectly optimized versions for: DoorDash (3:2). Uber Eats (16:9). Grubhub (3:2). Instagram (1:1). Website (your choice). No manual cropping. No guessing. No rejected uploads.


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