Last checked: 2026-06-18
Delivery app photo rejection fixes
Most delivery photo rejections come from a short list of technical and trust issues. Use this page to diagnose the reason, fix the image, and avoid rejections before a menu upload.
Requirement table
| Wrong crop | Export the exact platform aspect ratio instead of relying on center-crop. |
|---|---|
| Too small | Start from a high-resolution master and meet the platform minimum. |
| Too large | Compress below the app file-size cap before upload. |
| Unsupported format | Use JPG or PNG unless the platform explicitly supports another format. |
| Misleading content | Enhance the real dish only; do not change ingredients, portion, or plating. |
Rejection fixes
Crop failure: create platform-specific exports from one loose master photo.
Resolution failure: reshoot or upscale before cropping; do not stretch a tiny file.
File-size failure: resize and compress with enough quality for mobile thumbnails.
Overlay failure: remove text, logos, watermarks, borders, and collages.
Reality failure: use a photo of the actual item customers receive.
FAQ
What is the fastest way to fix a rejected delivery app photo?
Identify whether the rejection is technical or content-based. Fix the aspect ratio, dimensions, file size, and format first, then remove overlays, improve lighting, and keep the dish accurate.
Can AI fix delivery app photo rejections?
AI can help with lighting, crop, background cleanup, and export size. It should not fabricate ingredients, portions, or plating that customers will not receive.
Make every export match the platform
Upload one real dish photo, then export the delivery-ready crop. Plans from $4.99/mo (20 credits), or a one-time 5-credit Try Pack for $2.99.
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