Skip to content

Delivery photo specs / Rappi

Rappi Photo Size: Image, Menu & Upload Specs

Rappi: verified guidance and working exports

Rappi México’s merchant article publishes no fixed image dimensions or file weight for menu photos, and lists JPG, PNG, JPEG, HEIC and WEBP. It describes adjusting rectangular photos into the square display crop. This Mexican source is not a verified rule for every Rappi country or the separate XL image slot.

Rappi México menu guidanceNo fixed dimensions or file weight published
Supported formats in that sourceJPG, PNG, JPEG, HEIC, WEBP
FoodPhoto working masterKeep a high-resolution original; preview the square display crop
Other countries / XL slotsConfirm the specific merchant account instructions

Rappi primary guidance · checked October 2, 2026. This table describes the scope of that source; the destination account remains the final check.

How to prepare compliant photos

  1. Export for the destination account, preview its actual crop, and keep the complete dish recognizable.
  2. Use a real photo of the menu item customers receive; fix lighting, sharpness and background without changing the food.
  3. Export for the destination account, preview its actual crop, and keep the complete dish recognizable.

Rappi photo specs by country

Choose the relevant country guide, then confirm the current instructions in your merchant account.

Compare related delivery platforms

Delivery photography guides

Make menu-ready photos

Photo FAQ

What photo size does Rappi require?

Rappi México’s merchant article publishes no fixed image dimensions or file weight for menu photos, and lists JPG, PNG, JPEG, HEIC and WEBP. It describes adjusting rectangular photos into the square display crop. This Mexican source is not a verified rule for every Rappi country or the separate XL image slot. See the table and linked primary source above.

What is the Rappi menu image size and hero image size?

Rappi México’s merchant article publishes no fixed image dimensions or file weight for menu photos, and lists JPG, PNG, JPEG, HEIC and WEBP. It describes adjusting rectangular photos into the square display crop. This Mexican source is not a verified rule for every Rappi country or the separate XL image slot. See the table and linked primary source above.

What is the Rappi photo upload size limit?

Rappi México’s merchant article publishes no fixed image dimensions or file weight for menu photos, and lists JPG, PNG, JPEG, HEIC and WEBP. It describes adjusting rectangular photos into the square display crop. This Mexican source is not a verified rule for every Rappi country or the separate XL image slot. See the table and linked primary source above.

Can I make Rappi photos from phone shots?

Start with an in-focus photograph of your actual dish, confirm the destination rules, and review the final ingredients and portion against the original. One-time packs have no subscription or expiry: $5 / 10 photos; Starter $15/month (~60 photos). See current plans, packs and usage estimates.

Open studioHelp & support