Wolt Photo Size in Cyprus: Image, Menu and Upload Specs

What Wolt actually publishes

Wolt asks for landscape images at a 16:9 ratio and does not allow portrait photos. Its regional merchant pages list JPG and PNG but do not publish a pixel minimum or a file-size limit. Treat any specific number you read elsewhere, including 1200x1200 or 5MB, as working guidance rather than a Wolt rule.

The upload screen is the only reliable source for limits. Open it before a shoot, note anything it rejects, and keep that note with your photo files so the next batch does not repeat the problem.

• Landscape 16:9 only; portrait is not allowed
• JPG or PNG
• No published pixel minimum or file-size limit, so check the upload screen
• The whole item visible and centred, nothing cut off
• Only the listed item, no multiple items, no people
• No extra graphics, text or borders
• Must match the real product with a realistic portion
• AI-generated images are not allowed
• Up to five images per item

Build one master file that survives every crop

Shoot landscape, but compose so the dish sits inside a centred square that would still look complete on its own. That square is what gets reused when the same photo appears as a thumbnail, in a square promo tile or on your own channels. Keep a margin of empty table or board around the plate so a 1:1 or 4:5 crop never clips the rim.

Export a large JPEG from that master, sized well above what a phone thumbnail needs so the image stays sharp when Wolt scales it down. Keep the master file unedited and export from it each time rather than re-saving a compressed copy.

Light it once, consistently. A window on one side and a white card or foil on the other gives soft, even light that reads well at thumbnail size. Avoid direct flash, which flattens texture and leaves a hard shadow behind the plate.

• Shoot at roughly 30 to 45 degrees above the table for plated dishes, straight down for flat items like pies and sandwiches
• Keep the camera level with the dish centre so the plate stays round, not oval
• Fill the frame with the dish but leave a border of surface on all four sides
• Check the square crop on your phone at thumbnail size before you export

Cyprus-specific preparation: language and description

Wolt menus in Cyprus are read in Greek and Turkish, and often in English by visitors. Name each dish exactly as the photo shows it, in the language your menu uses, and keep the description consistent with what is visible. If the photo shows grilled halloumi, do not describe feta; if the plate has no olives, do not list them. A mismatch between photo and description is the most common reason a customer complains after delivery.

Where a dish has a local name, add a short plain-language line under it. A photo of sheftalia with a one-line description of what it is helps customers who did not grow up with the dish and reduces order errors.

The EU food information regulation (1169/2011) requires the 14 regulated allergens to be available before a customer completes a delivery order. A photo never replaces that information, and it should not suggest ingredients the dish does not contain. If the photo shows a garnish containing sesame or nuts, either remove it for the shoot or make sure the allergen list covers it.

Cypriot dishes that are hard to photograph

Some local dishes photograph badly by default. Halloumi straight off the grill goes flat and pale within a minute, so shoot it while the grill marks are still dark and the surface still glossy. A drizzle of olive oil and a few seconds under a warm lamp bring the sheen back without changing the portion.

Meze spreads are the opposite problem: many small bowls on one table read as clutter in a 16:9 thumbnail. Photograph each dish as its own item, then shoot one wide table shot only if you have a use for it outside the item listing. For dips like taramasalata and hummus, smooth the surface with the back of a spoon and add a swirl or a single olive so the texture reads at small size.

Souvla and kleftiko look like brown lumps on a plate. Cut one portion open so the interior shows, or add a small side of salad and lemon to give the eye a color anchor. Keep the meat portion honest: Wolt requires a realistic portion, so do not stack the plate for the camera.

Loukoumades, baklava and other syrupy sweets shine too hard under direct light. Use diffused side light, shoot slightly from the side to show layers, and wipe the plate rim before the shot.

Pre-upload checklist for the Cyprus dashboard

Run this before each batch goes into the merchant dashboard. It takes a few minutes and saves a rejection round trip.

• Crop is landscape 16:9, nothing important touching the edge
• The dish is centred and complete, with no cut-off plate or bowl
• Only the listed item appears, no extra plates, cutlery clutter or drinks
• No hands, staff or customers in frame
• No text, logos, borders or stickers burned into the image
• The portion matches what the kitchen actually sends out
• The photo matches the Greek or Turkish dish name and description
• Allergen information is published separately and matches what is visible
• File opens as JPG or PNG and passes the upload screen without an error

Keeping the same dish consistent across your own channels

The photo you upload to Wolt is one output, not the whole job. The same master file feeds your website menu, a QR menu, Instagram and your Google Business Profile, and each of those needs a different crop. FoodPhoto takes a real photo of your own dish and improves light, background and crop for your own channels (website menu, Instagram, QR menu and print), keeping the food as it is; on Wolt, follow its photo policy and upload your own real photo. Note that Wolt does not allow AI-generated images, so the image you upload there must be your own real photograph of the dish, shot and edited by you, and no tool can guarantee a platform will approve it.

Keep a folder per dish with the original, the large master and the exported crops. When a recipe or portion changes, reshoot rather than reusing an old file, because a photo that no longer matches the plate is a customer service problem waiting to happen.